To contact the Pringle Street Surgery reception, use this number: 01254 360105

Your nearest A&E Department to Blackburn is the Royal Blackburn Hospital. If yourself, or anyone is experiencing severe chest pain, suspected broken bones, a stroke, loss of consciousness or loss of blood you should go to your nearest A&E or dial 999.

Transport for patients who have a clinical condition which would result in them not being able to make their own way to a hospital appointments can be arranged by contacting 0800 0323240.

Late evening appointments are provided by the extended access clinics.

The practice is a member of Blackburn with Darwen's Local Primary Care GP federation. Local Primary Care federation runs a GP extended access service that provides additional appointments at four neighbourhood spoke surgeries (Barbara Castleway HC , Shadsworth, Little Harwood and Darwen). Patients can be booked into one of the four spoke surgeries via the practice receptionists accordingly. Please ask at reception for more information.

The nurse-led minor injuries service is a walk-in clinic and operates Mon-Fri 08:30-18:00 from:

Barbara Castleway Health Centre

Simmons Street, Blackburn. BB2 1AX

Tel: 01254 617400

Darwen Health Centre

James Street West, Darwen. BB3 1PY

Tel: 01254 226666

You may have noticed that we now ask for a brief outline of your problem when you call to make an appointment at the practice. This is because we have developed a new role in the practice - called a care navigator - to help you to see the right health professional first time. We have trained a number of staff to take on this new role. Our care navigators will work with you to fully understand what your needs are and ensure that we help you with your problem efficiently and conveniently. Their goal is to ensure that you get the right care at the right time in the right place with the right outcome.

Through specialist training, our team can now offer more choice on who to see in the practice and help you get to the right health professional fast. Our care navigators never offer clinical advice or triage; this is about offering you the choice to see other more appropriate health professionals, often quicker and without the need to see the GP each time.

For example, we often get calls that can be dealt with by an optician, the pharmacist, or the nurse, that you may not be aware of if you haven’t visited the practice in a while.

By working this way, it helps us to free up time for GPs to care for our patients with complex or serious health conditions and it means that you will find it easier to get a GP appointment when you need one. More importantly though, it means you are seen by the most appropriate health professional that is best placed to deal with your problem each time you visit us. The choice is up to you.